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Ria Matisa Thomas, AI Systems Consultant and Software Engineer, at work
AI Systems Consultant and Software Engineer

Ria Matisa Thomas

I build AI agents and business automation for growing businesses, drawing on more than ten years in IT operations, cloud systems, and software delivery.

Serving U.S. businesses remotely from Trinidad & Tobago, close to U.S. Eastern time.

Book an AI Opportunity CallHow I work
Background

Engineering and IT first, AI second.

That order matters. It is why the AI we build can be trusted with your systems.

  • IT operations and infrastructure

    More than ten years across IT operations, cloud systems, and infrastructure support: keeping real systems running for real teams.

  • Software engineering

    Production web apps and integrations, not just prompts. I build and ship the software that AI systems sit inside.

  • Microsoft 365 and Azure

    Identity, security, and cloud foundations. Many businesses already run on these, and AI works best when they are set up well.

  • Business systems and automation

    CRMs, portals, workflows, and reporting used by real teams, now extended with AI agents and automation.

What guides the work

  • Technology should solve a business problem.

    If a tool does not save time, recover revenue, or reduce risk, it is a hobby. We start from the problem and choose the technology second.

  • AI should have a purpose.

    AI is useful where work varies and someone has to read and decide. Everywhere else, simple automation is cheaper and more reliable, and we will tell you so.

  • Automation should remove unnecessary manual work.

    The aim is to give your team its time back for the work that needs a person, not to automate for its own sake.

  • Systems should fit the business.

    We connect to the tools you already run and the way your team already works, instead of asking you to change both.

Why a technical partner

AI works better with engineering behind it.

  • Strategy and delivery together

    We assess, design, build, and launch, so nothing gets lost between a plan and the work.

  • Engineering depth behind the AI

    More than ten years of IT and software work shows up in the safeguards: scoped access, human handoff, and documentation.

  • Plain English and honest advice

    Clear scope and straight answers, including when the right move is something simpler than AI.
Process

How I work

  1. 01I listen firstI start by understanding how your business actually runs, including the parts that are messy.
  2. 02I scope clearlyYou get a written plan in plain English, with what is included and what is not.
  3. 03I build in phasesSmall, testable pieces, so you see progress and can change direction early.
  4. 04I test with real scenariosNothing reaches your customers until you have seen it handle realistic cases.
  5. 05I document and hand overYou get documentation so your team, or another developer, can take over if you choose.

Who we work with

Growing U.S. small and midsize businesses that live on inquiries: practices, clinics and med spas, professional firms, real estate, insurance, and home services, plus businesses that need senior IT and cloud help alongside the AI work. See how this works for med spas.

What to expect from us

  • A clear scope in writing before work starts
  • Updates in plain language, with no jargon walls
  • A reply within one business day
  • You own the custom work we build for you once it is paid in full
  • Honest advice, including when AI is not the right answer

What I work with

  • AI agents
  • Business automation
  • Microsoft 365
  • Azure
  • CRM systems
  • Custom software
  • n8n
  • OpenAI
  • Claude
  • Supabase
  • Next.js

See the work

Let us talk about your business.

Book a free 15-minute call. We will look at where your leads and follow-up stand today and tell you plainly what, if anything, to do about it.

Book an AI Opportunity CallSee pricing